In August this year, Apple launched a service plan for iPhone 12 and iPhone 12 Pro models. Apple has confirmed that a component on the handset module of the two mobile phones may fail, and a very few iPhone 12 and iPhone 12 Pro devices may have sound problems. The production date of the affected equipment is between October 2020 and April 2021.

Specifically, when the handset fails, the user will not hear the sound when making or receiving a call. If the two phones have this problem, apple and its authorized service providers will provide maintenance services for qualified devices free of charge.

According to abosin.cn, five months after Apple announced the recall of iPhone 12 and iPhone 12 Pro without sound problems in many regions, the company is now opening the same maintenance plan in the UAE. If you are a user in the UAE and encounter this problem, you can repair your iPhone 12 / Pro free of charge at the apple store or an authorized service provider.

According to the Harry times, Apple announced the recall of iPhone 12 and iPhone 12 Pro produced from October 2020 to April 2021 in the United Arab Emirates. The statement said,
"Apple has confirmed that a small proportion of iPhone 12 and iPhone 12 Pro devices may have sound problems due to the possible failure of a component on the handset module. The affected devices were produced between October 2020 and April 2021."
Even if Apple announced the recall, it is unclear how many devices are affected by the problem.

The Harry Times reported that only iPhone 12 and iPhone 12 Pro have this problem, while iPhone 12 mini and iPhone 12 Pro Max are not within the scope of service activities.

It house learned that Apple said on its website that it may limit or limit maintenance to the original country or region of purchase. The global Apple plan does not expand the standard warranty scope of iPhone 12 or iPhone 12 pro. The plan covers affected iPhone 12 or iPhone 12 Pro devices within two years after the first retail sale of the device.